Reference

Terms and Conditions for CB88 Account Holders

These terms set out the rules that apply when you access CB88 services, including sports betting, casino sections, and wallet transactions via bKash, Nagad, or Rocket. Access and eligibility depend on your local law and the region you are in.

Account EligibilityPayment RulesWallet TransactionsService AccessJurisdiction Conditions
CB88 Terms and Conditions for CB88 Account Holders
CONTACT CHANNELS

Reach CB88 for Terms Queries

If any part of these terms is unclear, or if you need to raise a concern about your account status, wallet transaction, or service access, our support team can be reached through the channels below. Have your account ID ready to speed up the process.

Live Chat Start a live chat session directly from your account dashboard. This is the quickest path for questions about account status, wallet holds, or transaction disputes.
Email Support Send a detailed query to our support address for terms-related questions, account review requests, or formal complaints. Responses are sent to your registered email.
Help Centre The Help Centre covers common terms questions — payment verification steps, account suspension reasons, and how to request a review of a decision made on your account.
ACCOUNT SECURITY

How We Protect Your Account and Data

CB88 applies standard security practices across every account interaction — from login to wallet withdrawal. Your data is handled according to our privacy policy, and you can request a copy of the information we hold on your account at any time through the support channels above.

Login Verification

Every login is protected by OTP verification sent to your registered mobile number. If you did not initiate a login attempt, contact support immediately to secure your account.

Data Retention

We retain account and transaction records for the period required under applicable regulations. You may request details of what we hold and how long we keep it via email support.

Wallet Verification

Withdrawals to bKash, Nagad, or Rocket are matched against the mobile number registered to your account. This step cannot be bypassed and applies to every withdrawal request.

Account Changes

Requests to update registered details — mobile number, payment method, or email — require identity confirmation. Submit the request through live chat or email with your account ID.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to accounts, payments, and service access on CB88.

Account access is available to adults in regions where the service is permitted under local law. Eligibility depends entirely on your location and the regulations that apply there.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may result in suspension of all associated accounts and wallet balances.

Delays usually occur during the wallet verification step. Check that the mobile number on your payment method matches your registered account number, then contact live chat if the issue continues.

Send a request to our email support channel with your account ID. We will confirm what data we hold and the retention period that applies to your records.

Yes. We may update these terms when required. Continued use of your account after a change is posted means you accept the updated version. Check this page periodically for the current terms.

Contact support via live chat or email with your account ID. Our team will explain the reason and, where applicable, outline the steps needed to resolve the matter or process a pending withdrawal.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.